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Handling Unusual Cases of Water Removal in Your Home

2/13/2020 (Permalink)

Water in the ceiling The bathroom upstairs sprung a leak and water came through the ceiling into the kitchen below causing a lot of damage.

Handling Unusual Cases of Water Removal in Your Home

Water loss can affect any section of your home. While most spills leave water primarily on the floor of your main rooms, some cases might touch unusual spaces such as the ceiling or attics. These mostly happen when there is a leak in a supply line, or the roof is damage allowing rainwater into the structure. Such situations are harder to deal with, so it is better to work with a professional water restoration team.

Efficient water removal from your home is possible when you understand the extent of the problem. A leak in the ceiling might spill over to the rest of the house or remain confined in the ceiling with the only visible signs being bubbling and sagging sections. You can take some steps to mitigate the problem before professional restorers arrive. Look for the main water line and shut it off. You should also try to catch the dripping water by placing buckets directly under the leaks or using towels to soak it up from the floors.

Water removal from the ceiling requires considerable expertise for thoroughness and to minimize the amount of demolition needed. Having the right equipment also helps, especially during the drying phase to extract all the moisture. Our SERVPRO team includes IICRC certified WRT, Water Restoration Technicians, and ASD, Applied Structural Drying Specialists. We punch weep-holes to release water from the ceiling and minimize the weight on the panels without necessitating major demolition.

In case the leak is caught in time before the water permeates deeply into the panels and joists in the ceiling, it is possible to avoid demolition. However, this makes the drying process more difficult. Our SERVPRO technicians combine the use of advanced equipment and advanced skills. For example, we can make dehumidification more effective by covering the wet ceiling with a plastic barrier and venting it into a dehumidifier. We bring a wide range of moisture control equipment to the loss sites, including:

LGR Dehumidifiers

Centrifugal Air Movers

Moisture meters


To deal with any spill effectively, call SERVPRO of Stoughton/Sharon to help. You can reach us at 781-341-1946 any time. We’re Faster To Any Size Disaster.

What can you salvage?

2/13/2020 (Permalink)

Learn What You Should Salvage in your Fire-Damaged Property

Dealing with life after a fire damage experience is not always easy. However, it should not mean what you took so long to build cannot be restored to its earlier state. No matter how scary the experience is, you can still find items that you can salvage and save on the high cost of replacing everything. When not sure about what to do next, you can seek professional help.

Most people assume fire damage occurs when the fire burns items it comes across. They think that the smoke and soot which the incident leaves behind is less dangerous - which is a big mistake. Smoke particles can get attached to the carpets, walls, furniture, and ceilings. If the cleaning is not up to standards, they can stay in position for a very long time, leading to possible odors and health effects. Our SERVPRO technicians use specialized equipment to remove the soot particles, something which can be a big challenge if you decide to do it by yourself.

If you are a DIY enthusiast and you insist on removing the smoke particles yourself, our SERVPRO experts advise you to use a vacuum cleaner. When using the tool, make sure the nozzle is held slightly above the area with the soot. Always avoid using a vacuum cleaner that has brush attachments since the brushes may force the soot particles in the item and cause more damage. When dealing with dry soot, it is more appropriate to use HEPA vacuums.

Odor removal is a crucial process during fire damage restoration. Masking the odors with a fragrance may provide a short-term solution to the problem, though, we highly discourage that. Our SERVPRO Odor Control Technicians (OCT) perform appropriate odor managements processes to remove the annoying smells. We can start by identifying and eliminating the odor-causing particles from the building. To address the odor problem in inaccessible areas, we can perform thermal fogging. It is a process in which heated mist is injected into hard to access locations to neutralize the odors.

SERVPRO of Stoughton/Sharon is locally operated and owned and can make your property “Like it never even happened,” after the disaster. Call us at 781-341-1946 and allow us to return your property to its preloss condition.

Pack outs during floods

2/13/2020 (Permalink)

Protecting Contents with Pack-Outs in Flooded Homes

As a restoration company that has been proudly serving the Stoughton area for many years, we always strive to give our customers a thorough and detail-oriented restoration approach. When situations like flooding occur, we can protect affected contents and materials within that house by allowing our contents department to identify which of your belongings, furniture, and other affected materials can benefit from focused attention and relocation.

The affected contents cannot often remain in their original positions, and can continue to impact these items negatively. Instead, our SERVPRO professionals can safely pack up these items into production trailers that arrive with our Green Fleet and work to relocate them to our facility. There, these items can get better protected while also receiving specific attention to thoroughly clean, deodorize, and disinfect them.

Once your belongings arrive at our facility, our SERVPRO team can get to work on the cleaning and deodorization process, as many of these items can fall victim to mud, debris, and potential contaminants floodwater brings into your property. There are multiple approaches to addressing odor concerns from the use of our hydroxyl generator to our ozone chamber to effectively remove the harsh odor from multiple possessions and pieces of furniture simultaneously.

We can tag these items and safely store them within our warehouse as restoration work continues in your home. This area of our facility is climate and temperature controlled, ensuring that no harm befalls these items until they are ready to get returned to your restored property. Once our IICRC-Certified restoration specialists have brought your home back to preloss condition, our contents department can bring the recovered items back to your property to get returned to their original positions.

While many people can appreciate our desire to go above and beyond for our customers, many do not fully understand the lengths that our team goes to ensure that we protect your possessions during a disaster. No matter when flooding occurs, our SERVPRO of Stoughton/Sharon team can get there quickly to make it “Like it never even happened.” Give us a call at 781-341-1946

Fire Damage Mitigation and Remediation

2/12/2020 (Permalink)

What to Expect from Professional Fire Damage Mitigation and Remediation

Residential fires are frightening events, priorities moving loved ones and pets to safety away from the fire. The relief felt when your family is out of harm’s way gradually transforms into worry and anxiety as you begin to comprehend the severity of the harm done by heat, flames, and smoke. You need not handle the complexities of fire recovery alone. Our team is well-trained, equipped, and ready to help.

Consult with Our Experts Before Cleaning

When you see fire damage in your home, it is understandable that you want to do something to make it better. Unless you have specialized training and equipment, however, any effort you make to clean up can make the damage worse. Fire residues smear, are often tightly adhered, and contain a range of toxic substances that make the wearing of personal protective equipment (PPE) essential when removing. Our Fire and Smoke Restoration Technicians (FSRT) learn and follow protocols during coursework offered by the Institute of Inspection, Cleaning and Restoration Certification (IICRC). We are uniquely positioned to manage fire damage efficiently and safely, meeting or exceeding industry standards.

Common First Phases of Fire Damage Recovery

Slip and fall accidents and the possibility of electric shock or other harm makes water removal on of the first phases of a SERVPRO fire damage plan. Although the water and chemical extinguishers were vital to stopping the fire, we must now extract and contain the fluids and foams, disposing of them as hazardous waste. Next, we locate and evaluate the soot damage throughout your home. Even rooms distant from the ignition site can show damage as smoke and its solids, or soot, deposit on cooler surfaces wherever the air currents moved. Our technicians match soot types to appropriate products and cleaning methods as they vary depending on the temperature, oxygen level, and kind of fuel burned.

Deodorization Issues

Fire residues are highly malodorous. The smell primarily resides in the tiny particles of incompletely combusted materials that accelerated the fire. Merely masking the smell with air fresheners or hoping proper ventilation will sweep the smell away is unrealistic. SERVPRO uses a variety of advanced technologies, including ozone machines, thermal foggers, and hydroxyl generators, to neutralize the stench by altering the odor-bearing particles at the molecular level.

Rely on SERVPRO of Stoughton/Sharon to assess fire damage at your home, and to create a practical, research-based, and productive work plan to make it “Like it never even happened.” Call us at 781-341-1946 to begin our partnership.

Don't try and handle water damage yourself. Call an expert.

2/12/2020 (Permalink)

Water Damage in the Kitchen of Your Home can Affect Cabinets and the Stability of Counter Spaces

Leaks under the kitchen sink in your home continuously wear away at the interior of the cabinet. This can destroy areas that you rarely inspect, allowing the area's condition to worsen. One of the first signs you might notice is instability of the countertop. Cracks along the seams of the counter might widen, also, allowing water and other sources of moisture to seep into the more porous materials underneath the surface, eventually leading to additional problems.

We work with all homeowners calls for mitigation and restoration work. We also serve our local communities by putting measures in place that prevent future damage, saving customers money and aggravation.

Protecting your kitchen from water damage that starts with a small leak within the plumbing under the sink starts with sealing off where the water drips out. Using highly absorbent cloths, we clean the area to check the immediate area and then use an infrared camera so we can locate the extent of the water's spread. We do not want to waste time drying areas that never became wet.

The framework supporting a massive countertop requires stability and strength.  When water seeps into this area, deterioration and weakening lead to unevenness. Cabinets can also become discolored, veneers can peel, and solid wood can crack and splinter. Water, although used in multiple activities in the kitchen, can damage almost any materials it soaks into, especially when drying out never seems to happen.

We have specialized equipment to dry out the underside of such damp cabinets, as well as the space behind them where a gap forms between them and the wall. Our Injectidry's flexible tubing forces air into places that otherwise might remain damp with methods used to dry out more exposed areas in a room. When we use these to force air in and through an enclosed area, we do not have to build a drying chamber to target specific areas. Reinforcing the framework after we dry the area ultimately helps protect the countertop and anything installed with it in your kitchen.

SERVPRO of Stoughton/Sharon has the technology and skills to protect your home from the ruining effects of water damage. Homeowners in Scotland, Whitman, and all over Easton trust us to mitigate existing damage and to protect their property from future costly situations. Call us at 781-341-1946, so we can help you, also.

Safety Measures for Commercial losses

2/12/2020 (Permalink)

SERVPRO will take care of everything after your flood damage, even the safety measures.

As flooding spread through your event center it is hard not to panic. Your bookings are many and the schedule is tight, not to mention that the occasions you support are one of a kind -- weddings, anniversaries, proms, and graduations. Although We’re Faster To Any Size Disaster, halting the harm and bringing your space back to preloss condition does take some planning and time. Flood waters also are teeming with contaminants, requiring strict infectious waste protocols be observed.

Infectious Waste Requires Caution

Flood damage exposes your customers, staff, and our technicians to highly infectious waste material. Sewage backup is common during overland flooding, adding cholera, tetanus, typhoid, polio, hepatitis, and a variety of other infectious diseases to the mix in your facility. Sewage also releases methane gas and other “sewer gasses” harmful to breathe. Our technicians working with infectious waste must follow all proper safety precautions, including keeping immunizations against diseases current. 

Permit Our Trained Workforce to Manage the Challenges

The precautions SERVPRO managers and technicians take are vital to the health and welfare of all who risk coming in contact with the flood waters. Our team wears personal protective equipment (PPE) to prevent contaminants from touching exposed skin or to be inhaled. Expect also work area containment with heavy-duty plastic sheeting, sealed with negative pressure air scrubbers to filter the atmosphere inside the affected space. We set aside the area for safety reasons, but partitioning also permits us to concentrate completely on the work at hand. Each phase of the project completes more quickly because our team is focused and well-trained. 

Pre and Post Project Disinfection

SERVPRO applies an EPA-registered disinfectant on infectious waste and surfaces exposed to the contaminated water and debris prior to beginning the work. After the prescribed dwell time runs, flood water removal and deep cleaning proceed. A second application of the disinfectant after removal of all waste and moisture  inhibits the pathogens from rebounding. It also reduces the risk of airborne contaminants when we position air movers and other equipment for the drying phase.

Be confident that the professionals at SERVPRO of Stoughton/Sharon prioritize the health and welfare of your customers, employees, and the public when responding to flood damage in your commercial property. Call 781-341-1946 to set up an assessment to plan for rapid water removal.

Immediate Action is Critical to Address Flood Damage

2/3/2020 (Permalink)

Immediate Action is Critical to Address Flood Damage

While you may think that all floods are due to rising water from lakes and streams nearby, you should know that several natural factors can bring on floodwaters. The quicker that you can spring into action to remedy the situation, the easier it is to cut back on the devastation to your property. This is when contacting professionals at SERVPRO to restore your residence is the best option.

Homes with flood damage should be assessed and repaired as quickly as possible right after the event takes place. Experienced flood remediation technicians have the tools, expertise, and manpower to lessen the loss and help you get back to your life as usual. Once any natural disaster takes hold and wind and rain come with it, several areas around your property can become vulnerable.

Tree Damage
With a major storm, wind and rain can leave tree damage on your roof once the rainfall breaks through. It can saturate all of the materials within the exposed space. Any absorbent material is saturated can hold onto the moisture for an extended period. It is critical that you remove saturated materials and that the extraction begins to pull up as much as possible before water stains and mold set in. SERVPRO technicians work to tarp off the area to stop unwanted rain as well as vermin or pests from coming inside.

Window Breakage
If a window is left open during a major storm or it breaks from wind or flying debris, water can come in saturating the room as well as spreading down into the walls. Damaged window frames could also mean that water gets down inside the walls, causing warping, rust, and mildew. Our trained technicians use infrared moisture detection tools to locate any wet areas and then make sure that the window is repaired.

Standing Water
Any standing water has to be removed quickly, which is when SERVPRO team members use high-powered pumps, vacuums, and extraction tools to pull up as much moisture as possible. Other tools we employ to dry a flood-damaged home thoroughly include handheld equipment with heat, dehumidifiers, and air movers that work to circulate the area. This is followed closely by odor management to remove any unwanted smells left behind.

Whenever you are faced when flood damage, call our staff at SERVPRO of Stoughton/Sharon at (781) 341-1946, and we can send out a team as quickly as possible to begin an assessment.

Hidden Damage from water intrusion

2/3/2020 (Permalink)

We have the proper tools for your water damage.

Keeping your home's appearance clean might reveal water damage in areas where water pipes pass through, like under sinks or around appliances. Knowing a leak exists means you can complete any necessary repairs and keep things under control. 

Sometimes the structure of your house has hidden damage. Damage might exist in areas in between walls, above ceilings, under floors, or inside your ventilation system. When you find deteriorated areas caused by dripping pipes or a problem with your roof, other water damage might plague your residence.

SERVPRO technicians carry specialized devices that can swiftly determine if water in one location spread to other areas, and how far, as well. While one device, the infrared camera, determines the location, the hygrometer gives us a fairly accurate measurement of how much dampness any particular location holds. These two diagnostic tools remain important parts of any water damage restoration job we do. 

While we are looking at things with the infrared camera, we might take visual readings (images) with the heat turned on in your residence. We also might take different images when the inside becomes cooler, also. The difference between inside and outside temperatures provides a remarkable contrast that can greatly help locate leaks coming from the exterior of your home. We can explain in more detail if we need to do this to locate all of the leaks causing water damage.

We can locate any leaks in your HVAC system like this, also. Leaks mean a break in your ducts, and a common cause of this involves water that seeped into the area. Our building services department handles our customers' HVAC repairs and inspections. They also take care of any drywall repairs and installation, freeing up our restoration crews' time for other aspects of making a house “Like it never even happened.”

We can detect water damage in areas that remain hidden away before they create substantially more deterioration and additional problems in adjacent areas. Call SERVPRO of Stoughton/Sharon at (781) 341-1946 to resolve such issues in your Easton, Whitman, or Scotland residence.

ERP Program

3/13/2019 (Permalink)

Computer room at a local business.

Call our office today to schedule your free Emergency Ready Profile! 508-697-5439

As many as 50% of businesses close down following a disaster, according to the latest research. Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place.

Pre-planning can serve as an insurance policy aimed at peace of mind. And knowing you are "Ready for whatever happens" speaks trust to your clients and employees that in the event your business is affected by a disaster, they don’t necessarily have to be.

By developing a SERVPRO Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

Please see our example of a flooded local business that do to great planning was able to get back up and running in no time.

Industrial Hygienist - Oasis Environmental

3/13/2019 (Permalink)

If you are in need of Environmental testing be sure to call the best. We highly recommend Oasis Environmental. Please read this info below taken from their website. 

For over fifteen years, Oasis Environmental Contracting Services, Inc. (Oasis) has been providing quality environmental advice and support to our valued clients. Our clients include Fortune 500 corporations and homeowners across the northeast. Oasis is veterans owned business/registered with CCR Cage/NCAGE 5KC12.

Oasis provides an eclectic array of environmental services and products, and we specialize in Environmental Investigations. Our meticulous and unique forensic approach provides clients with the historic data considered necessary to formulate options and make educated decisions regarding difficult environmental questions.

Matthew E. Montefusco, CHMM, CMC, CES, founded Oasis on the premise that individuals faced with environmental problems prefer and deserve a calm place (an Oasis) to obtain sensible and cost effective solutions to their particular situation. With Mr. Montefusco's twenty-nine plus years of environmental experience and the diligent efforts of the Oasis conscientious staff, environmental problems can be solved in a professional manner with the client's best interest in mind. 

Call our office today for their contact info.